Certified Associate in Software Testing (CAST) Practice Test

What do costs associated with preventing errors include?

1. Inspections and testing

2. Analyze, correct and retest defect

3. Training and establishing methods and procedures

4. Staffing Help Desk

The correct answer is: Training and establishing methods and procedures

The costs associated with preventing errors primarily focus on initiatives aimed at enhancing quality before defects occur. Investing in training enhances the skills and knowledge of employees, ensuring they are better equipped to produce quality work. Establishing methods and procedures creates a systematic approach to processes, reducing the likelihood of mistakes and ensuring consistency in output. By proactively addressing these areas, organizations can significantly minimize the occurrence of errors, leading to lower costs in the long run related to fixing defects. Other options refer to costs that occur after errors have been made or do not directly relate to preventive measures. Inspections and testing, while crucial, are often considered part of the appraisal costs rather than prevention. Analyzing, correcting, and retesting defects is focused on identifying and fixing issues after they arise, which adds to the overall cost rather than preventing them. Meanwhile, staffing a help desk is more aligned with managing issues post-existence, thereby not focusing on preventive strategies.