Certified Associate in Software Testing (CAST) Practice Test

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What is the primary goal of Software Quality Assurance activities?

  1. To identify bugs in the software

  2. To modify the development process to prevent flaws

  3. To enhance customer satisfaction

  4. To ensure compliance with regulations

The correct answer is: To modify the development process to prevent flaws

The primary goal of Software Quality Assurance (SQA) activities is to modify the development process to prevent flaws. This proactive approach focuses on establishing and improving processes so that errors and defects are reduced or eliminated before they can enter the software. By integrating quality assurance into the entire software development lifecycle, SQA seeks to create a consistent framework that encourages best practices, continuous improvement, and adherence to standards. While identifying bugs is certainly an important aspect of software testing, it is more reactive and addresses issues after they have occurred, rather than preventing them in the first place. Enhancing customer satisfaction is a valuable outcome of effective quality assurance practices, but it is not the direct goal of SQA activities themselves. Similarly, ensuring compliance with regulations is often a requirement, but it is one of several aspects that arise from a solid QA framework rather than its main purpose. Thus, focusing on modifying the development process establishes a solid foundation for software quality.