Certified Associate in Software Testing (CAST) Practice Test

Which activities are associated with Quality Control (QC)?

1. Listening to customer feedback

2. Establishing processes and standards

3. Verifying the output of processes

4. Documenting all testing procedures

The correct answer is: Verifying the output of processes

Verifying the output of processes is a fundamental activity of Quality Control (QC). This process involves assessing whether the final product meets the specified requirements and quality standards. QC focuses on identifying defects in the actual products produced by the development processes and ensuring that any deviations from the desired quality are addressed before the product is released to customers. In QC, activities typically include testing, inspection, and verification processes that check the output for compliance with quality standards. This ensures that the end users receive a product that functions as intended and is free from significant defects. The other options encompass activities that are more aligned with Quality Assurance (QA) or broader organizational practices. Listening to customer feedback relates to understanding user satisfaction and system performance post-release. Establishing processes and standards is part of QA, which aims to improve the development process itself rather than inspecting the final product. Documenting all testing procedures, while important, pertains more to QA practices focusing on the development and adherence to processes rather than directly assessing product outputs.